Medical Office Assistant
About The Position
The Medical Office Assistant (MOA) of the Outpatient Rehabilitation Department is responsible for outpatient throughput. A Medical Office Assistant supports our daily administrative operations by helping patients, providers, and staff stay organized and informed. The Medical Office Assistant will handle front-desk responsibilities, manage patient records, and ensure smooth communication throughout the office. Here are some of the benefits of working at Prime Healthcare: Health, dental, and vision insurance options Paid vacation, sick time and holidays Bereavement leave, FMLA and other leave options Employer 401K options Tuition reimbursement options Life, disability, and other insurance options Many other amazing benefits Full benefits at Prime Healthcare: https://www.primehealthcare.com /careers/benefits/
Requirements
- High School Diploma or GED required upon hire
- Basic Life Support (BLS) required upon hire and maintain current
- Knowledge of medical terminology
- Customer Service experience
Nice To Haves
- Previous hospital experience in a physical medicine office
Responsibilities
- Support daily operations for Physical, Occupational, and Speech Therapy services.
- Perform patient intake, including demographics, registration, insurance eligibility/authorization, scheduling, financial counseling, and medical record management.
- Maintain equipment logs, cleaning schedules, and assist in sustaining a safe environment of care.
- Schedule, confirm, and manage appointments while coordinating provider calendars for efficient patient flow.
- Handle phones, messages, patient greetings, appointment inquiries, referrals, medication requests, check‑in/out, insurance verification, paperwork collection, copays, and general office questions.
- Maintain accurate medical records through chart prep, scanning, updating information, and ensuring privacy compliance.
- Communicate effectively with patients across all age groups using age‑appropriate techniques.
- Maintain proficiency in medical terminology and physical medicine CPT codes.
Benefits
- Health, dental, and vision insurance options
- Paid vacation, sick time and holidays
- Bereavement leave, FMLA and other leave options
- Employer 401K options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits
- Full benefits at Prime Healthcare: https://www.primehealthcare.com /careers/benefits/
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
