Medical Office Assistant - SNF Practice

Community Health Centers of America

About The Position

Community Health Centers of America (CHCA) provides dependable and affordable healthcare for underserved regions. As a Federally Qualified Health Center, we’re expanding our reach in California, ensuring every community member has access to compassionate care. Community Health Centers of America began its journey in 2019 as a 501(c)(3) non-profit organization and continues to grow. Our mission? Providing accessible and affordable healthcare for all, today and every day. CHCA is seeking a full-time Medical Office Assistant to join our Skilled Nursing Facility Practice team at our Fair Oaks office. As Medical Office Assistant, you will provide vital administrative support for our operations within Skilled Nursing Facilities (SNFs). You will be responsible for a range of tasks, including coordinating appointments, preparing reports, auditing records, managing incoming calls, processing data requests, maintaining electronic records, and handling correspondence. This is a fast-paced environment with a strong commitment to excellence, where attention to detail, adaptability, and a proactive attitude are essential for success. This role offers the opportunity to make a meaningful impact in a dynamic and rewarding environment. If you are a motivated individual with a passion for excellence and a commitment to providing top-tier administrative support. The regular work schedule will be Monday - Friday. Join us and make a difference in the lives of our patients by ensuring they receive the highest level of care.

Requirements

3 years related experience in a healthcare office or Skilled Nursing Facility environment
Familiarity with medical and dental terminology and EHR systems (eCW preferred)
Proficiency with Microsoft Office, particularly Excel and Word
Experience with medical billing/coding/documentation preferred
Medical Assistant or Medical Office Assistant certificate preferred
High school diploma or GED required, Bachelors preferred
Attention to detail
Basic administrative and clerical operations knowledge
Computer skills, including a high level of proficiency and knowledge in Microsoft Office (especially Word and Excel), computer operating system knowledge, and general familiarity with internet and email
Effective communication, both written and verbal
Excellent organizational and follow up skills
Self-starter and works effectively alone or in a team
Valid driver's license with automobile insurance

Nice To Haves

Experience with medical billing/coding/documentation preferred
Medical Assistant or Medical Office Assistant certificate preferred
High school diploma or GED required, Bachelors preferred

Responsibilities

Coordinate Provider Appointments: Coordinate appointments for specialty providers (dental, podiatry, mental health, etc) with facilities. Ensure all patients are scheduled and seen within Title 22 Regulations. Ensure all patient services and billing information is collected and submitted timely and accurately.
Administrative Support: Efficiently manage data entry, prepare reports, and process invoices.
Communication: Professionally handle incoming calls, respond to information requests, and liaise with clients as required.
Records Management: Verify, file, and maintain medical records electronically, ensuring accuracy and confidentiality.
Documentation: Draft and type correspondence, process death certificates, distribute documents, and maintain organized filing systems.
Software Use: Work across various systems, including Point Click Care, eCW, Excel, and Word.
Compliance: Adhere to appropriate legal, ethical, and professional standards in all interactions and documentation.
Miscellaneous Duties: Take on additional tasks or responsibilities as assigned to support the smooth running of the practice.