Medical Office Assistant - Pulmonary Medicine

Tenet•Detroit, MI

About The Position

NOTE\: Refer to Medical Office Assistant Scope of Practice addendum, attached. Under general supervision, and according to established policies and procedures, performs the duties of a Medical Assistant and Patient Services Assistant for assigned area. Greets visitors, registers patients, contacts various insurance providers and schedules patients according to established guidelines. Assist physician or physician extender with patient examination by preparing exam room, taking vital signs, assisting during exam, etc. Greets visitors, answers telephones and directs calls and visitors to appropriate place or person. Registers patients for outpatient services. Obtains necessary demographic, insurance and related data according to policies and procedures. Contacts various insurance providers to determine benefit levels and patient co-pays, as needed. Collected and posts payments and prepares daily deposits for monies received. Pulls and prepares patient charts prior to appointment. Files notes, prescriptions, face sheets and other documentation in medical record. Copies and releases medical record information, as needed. Assists physician with patient examinations by preparing exam room, helping to move or position patients for procedures, handling instruments, etc. Takes vital signs such as temperature, blood pressure and weight. Documents patient’s reason for visit and vital signs in patient’s chart. May perform any of the following medical procedures\: giving non-intravenous injections, venipuncture, performing EKG’s, assisting with stress tests, routine x-rays, PFT’s, and other related activities. Obtains referrals and schedules patient’s appointments or procedures according to guidelines. Enters, reviews, researches and corrects computerized records of patient billing information. Provides billing company with companies of all payments and rejections. Performs various other support duties such as preparing laboratory slips or statistical data, typing various correspondence, training new personnel, etc. Follows established policies and procedures to meet minimum like safety standards of JCAHO/OSHA. Actively participates in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training. Skills Required Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports. Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel. Some mental/visual strain due to posting of payments, reviewing insurance information, etc. Technical knowledge of blood pressure techniques. JOIN OUR TEAM QUALITY CARE DELIVERED BY COMPASSIONATE PEOPLE We know it takes a special person to work in healthcare, and we are committed to providing our people with an enriching and rewarding environment. We deliver the resources, tools and support our employees need to serve our patients and customers in the best way possible — so we can create happier, healthier communities. COMMITTED TO DIVERSITY AND INCLUSION At Tenet, we believe in a diverse and inclusive environment, one that is grounded in our dedication to the health and well-being of all people. Respecting, nurturing and encouraging diversity of thought, background and experience contribute to positive work environments that result in exceptional patient care. We embrace diversity because it's our culture, and because it's the right thing to do.

Requirements

High school diploma or GED.
Graduation from a school of practical nursing ... OR... Completion of one of the following: PCA/PCT Program Nurse Assistant Program or equivalent training.
Medical Assistant Program, or six months of experience in a doctor’s office or related area performing Medical Assistant duties.
EMT Phlebotomy training program.
Analytical ability necessary to handle patient problems, review and verify insurance information, research billing problems and compile data for statistical reports.
Interpersonal skills necessary to effectively communicate with patients, physicians and other personnel.
Some mental/visual strain due to posting of payments, reviewing insurance information, etc.
Technical knowledge of blood pressure techniques.

Nice To Haves

Six months direct patient care experience, preferred
One year of previous experience performing Medical Assistant or Patient Care Associate duties.
One year of previous experience performing medical office clerical (e.g. insurance verification, authorizations, medical billing, EMR usage) duties in a doctor’s office or related area.
Medical Assistant certification preferred.

Responsibilities

Greets visitors, registers patients, contacts various insurance providers and schedules patients according to established guidelines.
Assist physician or physician extender with patient examination by preparing exam room, taking vital signs, assisting during exam, etc.
Greets visitors, answers telephones and directs calls and visitors to appropriate place or person.
Registers patients for outpatient services.
Obtains necessary demographic, insurance and related data according to policies and procedures.
Contacts various insurance providers to determine benefit levels and patient co-pays, as needed.
Collected and posts payments and prepares daily deposits for monies received.
Pulls and prepares patient charts prior to appointment.
Files notes, prescriptions, face sheets and other documentation in medical record.
Copies and releases medical record information, as needed.
Assists physician with patient examinations by preparing exam room, helping to move or position patients for procedures, handling instruments, etc.
Takes vital signs such as temperature, blood pressure and weight.
Documents patient’s reason for visit and vital signs in patient’s chart.
May perform any of the following medical procedures\: giving non-intravenous injections, venipuncture, performing EKG’s, assisting with stress tests, routine x-rays, PFT’s, and other related activities.
Obtains referrals and schedules patient’s appointments or procedures according to guidelines.
Enters, reviews, researches and corrects computerized records of patient billing information.
Provides billing company with companies of all payments and rejections.
Performs various other support duties such as preparing laboratory slips or statistical data, typing various correspondence, training new personnel, etc.
Follows established policies and procedures to meet minimum like safety standards of JCAHO/OSHA.
Actively participates in all safety training including but not limited to cardiopulmonary resuscitation (CPR) and annual safety training.

Benefits

Medical, dental, vision, and life insurance
401(k) retirement savings plan with employer match
Generous paid time off (PTO)
Career development and continuing education opportunities
Health savings accounts, healthcare C dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance.
Note\: Eligibility for benefits may vary by location and is determined by employment status

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