Medical Office Assistant - Pediatrics

Lifepoint Health•Sylva, NC

22h

About The Position

Harris Regional Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Medical Office Assistant joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. The Medical Office Assistant provides comprehensive front-office and administrative support in a pediatric clinic, ensuring smooth daily operations and a positive patient experience. Responsibilities include patient scheduling and registration, insurance verification, billing and collections, referral coordination, maintaining accurate medical records, and supporting clinic workflow and compliance. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Join our Pediatric Care team consisting of dedicated providers who are passionate about children's health. We offer personalized care for infants, children, and adolescents-from routine checkups to ongoing health management. Our close-knit team is committed to providing compassionate care to both our young patients and their families.

Requirements

High school diploma or equivalent required.
Strong critical thinking skills with the ability to exercise sound judgment and make timely decisions.
Ability to work independently with minimal supervision while maintaining accuracy and efficiency.
Ability to remain calm, professional, and effective in a fast-paced or high-stress healthcare environment.
Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities.
Effective verbal and written communication skills with a patient-centered approach.
Proficiency in computer applications and electronic medical record (EMR) systems, with a strong understanding of confidentiality and HIPAA standards.

Responsibilities

Provide comprehensive front office support, including scheduling and registering patients, verifying insurance, managing referrals and pre-certifications, and maintaining accurate electronic medical records.
Deliver professional, compassionate customer service while serving as the first point of contact and managing administrative duties such as filing, data entry, scanning, and incoming communications.
Post charges, code fee slips, collect co-pays, deductibles, and outstanding balances, and assist with end-of-day balancing and deposit preparation.
Review provider orders prior to patient departure and coordinate referral appointments to ensure continuity of care.
Obtain informed consent for invasive procedures and maintain compliance with HIPAA, infection control, and clinic policies.
Maintain clean, organized, and fully stocked examination rooms and front office areas to support efficient clinic flow.
Monitor, reorder, stock, and troubleshoot medical supplies and equipment to minimize operational disruptions.

Benefits

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage — with medical plans starting at just $10 per pay period — tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
Tuition Reimbursement: Available for full and part-time employees to further education.

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