MUSCP - Medical Office Assistant - Children's Health Mount Pleasant

Medical University of South Carolina

2d • Onsite

About The Position

Join our dynamic team at MUSC Children’s Health- Mt Pleasant, an MUSC physician office offering pediatric primary care. Our team thrives on working together to make a real difference in the lives of the patients and families that we serve. If you're passionate about pediatrics and eager to be part of a team that values professional growth and compassionate care, we’d love to have you with us! Under general supervision, this role is responsible for greeting and welcoming patients and families in person or on the telephone. Optimizes the patients’ experience and clinic efficiency time by scheduling appointments appropriately, either by phone or in person. Maintains patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively. Collects Co-pays and prior patient balances. Protects patients' rights by maintaining confidentiality of personal and financial information. Position also involves customer service, message distribution, and ancillary scheduling. Ability to interact with medical professionals and other care team members from diverse cultures and backgrounds.

Requirements

• High School diploma or equivalent education required.
• One year of customer service experience.
• Must have basic computer skills.
• Demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, interact tactfully with customers and establish and maintain effective relationships with others.

Nice To Haves

• Previous healthcare front desk experience preferred.

Responsibilities

• Greeting and welcoming patients and families in person or on the telephone.
• Scheduling appointments appropriately, either by phone or in person.
• Maintaining patient accounts by obtaining, recording, and updating personal and financial information accurately and effectively.
• Collecting Co-pays and prior patient balances.
• Protecting patients' rights by maintaining confidentiality of personal and financial information.
• Customer service, message distribution, and ancillary scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees