Medical Office Assistant

OneOncologyFlint, MI
3d

About The Position

The Medical Office Assistant facilitates excellent patient care by supporting and collaborating with clinic team.

Requirements

  • Required High School Diploma or equivalent
  • Required to successfully complete orientation program

Nice To Haves

  • Preferred one year experience in an outpatient physician practice or healthcare setting

Responsibilities

  • Learns and performs Front Office positions as deemed necessary by management.
  • These may include Scheduling Coordinator, Registration Specialist, Medical Records Clerk, Patient Care Technician, New Patient Referral Specialist, Operator, and Prior Authorization Specialist.
  • Performs routine administrative and patient care duties throughout the clinic to assist nursing, providers, and other care team members.
  • Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
  • Completes administrative responsibilities such as scheduling, registering patients, and order entry.
  • Welcomes and communicates with patients and visitors in a caring and respectful manner.
  • Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
  • Assists with ongoing quality improvement to provide efficient, cost-effective care.
  • Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
  • May be pulled to work at other CHC sites based on clinic and patient needs.
  • All other duties as assigned.
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