Medical Office Assistant (1199 SEIU)

New York Medical College•Town of Mount Pleasant, NY

3d•$25 - $26

About The Position

The Medical Office Assistant is an integral member of the patient care team, participating in the care of patients of all ages in Faculty Practice. The Medical Office Assistant should have excellent communication skills, a positive attitude and a commitment to providing the best level of medical care. The ability to work with others is essential as we will be working closely with and sharing resources with the Touro College of Dental Medicine and New York Medical College’s Clinical Trials Unit.

Requirements

HS Diploma or GED required.
Medical Assistant training course.
1-2 years in a medical practice setting.
Licenses or certifications: MA or RMA certification
Strong communication ability both in person and on telephone.
Computer proficiency.
Ability to perform electrocardiograms and phlebotomy.
Standing (up to an hour continuously), walking and sitting for up to 4 hours, must be able to help patients on and off exam table and scale, must be able to lift 20 lbs, must be able to reach overhead, manual dexterity.
Must comply with standards for use of personal protective equipment, requires fitting for N95 respirator, hand hygiene, potential exposure to sharps.

Nice To Haves

Proficiency in Spanish is highly desired.

Responsibilities

Greets patients and maintains patient flow
Obtains and records vital signs and medical information
Performs in office testing: EKG, spirometry, audiometry, vision, point of care labs
Phlebotomy, specimen preparation and drop off to lab box
Prepares treatment rooms for exams, keeping neat and clean
Assists physician with procedures or visits as needed
Cleans and sterilizes instruments, disposes of contaminated supplies, manages medical waste
Sets up medical lab equipment and runs quality control measures
Schedules appointments for patients, contacts medical facilities to schedule tests for patients, sends requests, completes prior authorizations
Obtains and enters patient records or results into EMR
Stocks and orders supplies
Answers telephones, directs calls, takes phone messages, reviews voicemail and FHC email
Monitors and records vaccine refrigerator and freezer temperatures
Manages vaccine inventory
Collects patient payments, updates record system, sends invoices for direct-pay patients
Verifies insurance status and patient responsibility
Data entry into EMR, vaccine and laboratory portals
Clerical duties such as making copies, completing paperwork
Other tasks as needed or as assigned by the Administrator or Medical Director