Medical Office Assistant - Watkins Glen Primary Care
About The Position
Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Watkins Glen Primary Care office on the Arnot Medical Services team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers. Your Schedule: Monday through Friday Day Shift, 8AM - 5PM 40 hours per week As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including: Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail. Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions. Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes. Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization. Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination. Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol. Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.
Requirements
- High school diploma required; completion of a Medical Assistant training program preferred.
- Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
- Basic Life Support (BLS) certification required within 90 days of hire.
- Strong multitasking ability, excellent communication, and a patient-focused approach to care.
Nice To Haves
- completion of a Medical Assistant training program
- three years of medical office experience
- knowledge of medical coding
Responsibilities
- Prepare daily schedules
- Answer phone calls
- Update patient demographics
- Distribute mail
- Make follow-up appointments
- Prepare test orders
- Obtain prior authorizations
- Provide patient instructions
- Verify demographic and insurance information
- Track encounters
- Assist with billing processes
- Take vitals
- Perform phlebotomy (if qualified)
- Assist with minor procedures
- Prepare surgical instruments for sterilization
- Work closely with the care team to support patient education, medication management, and preventative care coordination
- Transcribe notes
- Scan and file documents
- Process medical record requests according to protocol
- Maintain professional behavior
- Ensure OSHA compliance
- Participate in training programs to support patient-centered care
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
