Medical Office Assistant

Arnot Health System • City of Elmira, NY

6d

About The Position

Are you an organized and compassionate professional looking to make a meaningful impact in healthcare? Arnot Health is seeking a dedicated Medical Office Assistant to join our Float pool on the Arnot Medical Services team. This position plays a vital role in providing essential administrative and patient care support, ensuring a seamless experience for our patients and providers.

Your Schedule:
Monday through Friday
Day Shift, 8AM - 5PM
40 hours per week
What You'll Do:
As a Medical Office Assistant, you will be responsible for a variety of medical office support services, including:

Requirements

• Education: High school diploma required; completion of a Medical Assistant training program preferred.
• Experience: Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.
• Certification: Basic Life Support (BLS) certification required within 90 days of hire.
• Skills: Strong multitasking ability, excellent communication, and a patient-focused approach to care.

Nice To Haves

• completion of a Medical Assistant training program preferred.
• Minimum of three years of medical office experience preferred; knowledge of medical coding is a plus.

Responsibilities

• Front Desk & Patient Check-In: Prepare daily schedules, answer phone calls, update patient demographics, and distribute mail.
• Patient Check-Out & Scheduling: Make follow-up appointments, prepare test orders, obtain prior authorizations, and provide patient instructions.
• Billing & Documentation: Verify demographic and insurance information, track encounters, and assist with billing processes.
• Patient Support: Take vitals, perform phlebotomy (if qualified), assist with minor procedures, and prepare surgical instruments for sterilization.
• Care Team Participation: Work closely with the care team to support patient education, medication management, and preventative care coordination.
• Medical Record Maintenance: Transcribe notes, scan and file documents, and process medical record requests according to protocol.
• Office & Safety Compliance: Maintain professional behavior, ensure OSHA compliance, and participate in training programs to support patient-centered care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees