Medical Office Assistant

Prime Healthcare•Kansas City, KS

1d•Onsite

About The Position

We are seeking a Medical Office Assistant , also referred to as a Medical Administrative Assistant , Medical Receptionist or Healthcare Administrative Assistant . The Medical Office Assistant (MOA) of the Outpatient Rehabilitation Department is responsible for outpatient throughput. A Medical Office Assistant supports our daily administrative operations by helping patients, providers, and staff stay organized and informed. The Medical Office Assistant will handle front-desk responsibilities, manage patient records, and ensure smooth communication throughout the office. Shifts Available: Days Employment Type : Full Time Hours: 7:30am to 6:00pm Monday - Thursday; 7:30a - 3:00p Friday Location: Providence Medical Center – Kansas City, KS Here are some of the benefits of working at Prime Healthcare: Health, dental, and vision insurance options Paid vacation, sick time and holidays Bereavement leave, FMLA and other leave options Employer 401K options Tuition reimbursement options Life, disability, and other insurance options Many other amazing benefits

Requirements

High School Diploma or GED required upon hire
Basic Life Support (BLS) required upon hire and maintain current
Knowledge of medical terminology
Customer Service experience

Nice To Haves

Previous hospital experience in a physical medicine office

Responsibilities

Supports Outpatient Rehab Department which includes Physical, Occupational and Speech Therapy services
Responsible for intake of patient demographics, registration, insurance eligibility and authorization, scheduling, financial counselling, and medical record management
Maintain equipment temperature logs and cleaning schedules, as well as the basic management of a safe environment of care
Schedule, confirm, and manage appointments while coordinating provider calendars to ensure efficient patient flow
Answer phone calls, return messages, greet and assist patients with questions about appointments, referrals, medication requests, complete check-in and check-out processes, verify insurance coverage, and collect required paperwork or copays and general office information
Maintain accurate medical records by updating patient information, scanning documents, preparing charts, and ensuring compliance with privacy regulations
Communicate with the population served utilizing age specific techniques from pediatrics, adolescents, young adults, middle adults to geriatrics
The MOA must maintain proficiency in medical terminology and physical medicine CPT codes