Medical Office Assistant

TechWise•Colorado Springs, CO

33d•$18 - $22•Onsite

About The Position

Longevity Care Clinic is seeking a dynamic and organized individual to join our holistic health practice. The ideal candidate is a proactive problem solver who thrives in a fast-paced, multi-faceted environment. Your positive tone, attention to detail, and sense of urgency will ensure smooth daily operations and an exceptional client experience. Candidates passionate about holistic wellness are preferred.

Nice To Haves

Experience or certifications in holistic health disciplines such as CNA, Health Coaching, Yoga, Energy Health, or Nutrition is a plus
Willingness to learn injections is a plus

Responsibilities

Daily Office Setup and Preparation: Set up the office environment each day, including adjusting music and preparing client folders.
Therapy Preparation & Scheduling: Prepare for scheduled therapies (e.g., towels, sanitization, customized treatment setups) with attention to specific client needs. Support and assist clients in therapies (set up on machines, get them prepared, clean up after.) This does require training and attention to detail to ensure therapies are administered properly.
Incoming Mail & Outgoing Mail and Packages Timely and accurately manage incoming mail and sending of outgoing packages
Hazardous Material Management: Proper handling of biohazardous materials.
Client Communication & Engagement: Answer incoming calls, provide detailed information about therapies and offer upsells. Manage the office inbox, ensuring responses within 24 hours. Properly task, communicate in clinical software with patients and clinic staff Recommend ways to help clients maximize value from their memberships Follow up on client care plans and recommend way forward that best align with their needs
Client Check-In/Check-Out: Build rapport with clients during check-in and out, process payments accurately, and handle scheduling for prescription pickups.
End-of-Day Closing Tasks: Complete closing chores including cleaning bathrooms, removing trash, tidying the kitchenette, laundry, plant care, and following the OSHA checklist. Review daily tasks for task completion
Support for Doctor & Patient Logistics: Assist with faxing, patient scheduling, uploading labs, transferring documents, and noting specific therapy details in charts.
Medical Assistance: Preferred candidates help administer injections and assist with prescription refills (with doctor approval). Schedule external prescription appointments. Experience or willingness to learn this is a plus.
Lab & Inventory Management: Ordering labs, check daily for results, and pre-read them for urgent attention by the doctor. Accurately maintain internal and external supply inventory.
Administrative & Project Support: Assist with various administrative tasks, projects, and audits to support smooth office operations. Assist with wellness retreats with occasional travel.