Medical Office Assistant- West Union Pediatric Associates

Southern Ohio Medical Center • West Union, OH

416d

About The Position

The Medical Office Assistant at Southern Ohio Medical Center (SOMC) plays a crucial role in supporting the medical staff by performing clerical duties related to patient registration, managing patient visits, and ensuring proper pre-certification and authorization for managed care patients. This position requires effective communication and collaboration with healthcare team members to meet patient needs.

Requirements

• High School Diploma or successful completion of an equivalent High School Exam required.
• BLS within 90 days of hire required.
• Medical office and computer experience preferred.

Responsibilities

• Performs routine registration of patients, ensuring patient information is updated including address changes and insurance updates.
• Verifies insurance eligibility by obtaining copies of patients' insurance cards and ensuring the accuracy of the registration forms.
• Demonstrates thorough knowledge of all computer fields and insurance companies.
• Answers multi-line phones and schedules appointments.
• Collects patient payments and maintains a balanced cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Registers new patients from referrals and contacts patients' referring providers with appointments.
• Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.
• Registers inpatients from billing census sheets.
• Collaborates with the Physician Billing Department to resolve billing issues.
• Assists in the coordination of care for the patient in collaboration with other members of the healthcare team.
• Cross trained to collect and document patient vitals, chief complaints, pain assessment, and past medical history.
• Cross trained to perform pre-cleaning, decontamination, and transport instruments that have been used on patients appropriately.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED