Medical Office Assistant- Urology Assoc.

Southern Ohio Medical Center • Portsmouth, OH

128d

About The Position

The Medical Office Assistant works under the supervision of the Medical Staff Office Manager. The primary job function is to perform clerical duties associated with the registration of patients, tracking, logging patient visits, and ensuring all managed care patients receive proper pre-certification/authorization prior to their appointment. The role requires effective communication with others and the performance of other duties as assigned.

Requirements

• High School Diploma or successful completion of an equivalent High School Exam required.
• BLS within 90 days of hire required.
• Medical office and computer experience preferred.

Responsibilities

• Performs routine registration of patients, ensuring patient information is updated including address changes and insurance updates.
• Verifies insurance eligibility by obtaining copies of patients' insurance cards and ensuring the accuracy of the registration forms.
• Demonstrates a thorough knowledge of all computer fields (i.e., demographics, insurance screen, etc.) and insurance companies.
• Answers multi-line phones and schedules appointments.
• Collects patient payments and maintains a balanced cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Registers new patients from referrals and contacts patients' referring providers with appointments.
• Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.
• Registers inpatients from billing census sheets.
• Collaborates with the Physician Billing Department to resolve billing issues.
• Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED