The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks. These tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing. Actively support physicians & nurses & be an enthusiastic participant in departmental meetings and actively identify ways to improve processes & service to patients. The MOA functions under the direct supervision of the Practitioners or Nurse Leader. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally. Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public. Actively guards the confidentiality of sensitive information including but not limited to the patients, staff and the health system. Can successfully complete the Hospital orientation program and department specific orientation. Lives the CARES values at all times.
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Industry
Ambulatory Health Care Services
Education Level
High school or GED