Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Family Medicine - FT Days

Northeast Georgia Health System•Bethlehem, GA

23h•Onsite

About The Position

This role performs duties that include reception, maintaining clinical and financial records, managing front office inventory, and handling medical records. Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. Our team cares for more than 1 million people across the region through five hospitals and a variety of outpatient locations.

Requirements

High School Diploma or GED

Nice To Haves

Customer Service or Physician's Office experience
Knowledge of and proficient use of EMR (Electronic Medical Record) system

Responsibilities

Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
Schedules appointments for patient referrals as requested by Physicians.
Logs all referrals according to established guidelines and posts referral numbers to patient’s account when received from other Physician practices.
Advises patients when referral numbers are needed and how patients can obtain a referral.
Provides patients with needed information regarding their referral.
Opens and distributes mail to appropriate personnel daily.
Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
Ensures daily audit journals are balanced.
Enters charges accurately.
Forward all monthly reports to the Central Business Office in a timely manner.
Prepares daily deposits per center procedure.
Updates patient information with pertinent information as needed.
Arranges payment agreements as indicated.
Maintains inventory of front office supplies as required.