Medical Office Assistant II

Kaiser PermanenteSan Diego, CA
133d

About The Position

Under direct supervision of RN or provider performs routine patient care following department policies and procedures. Assists with patient exams and procedures, responds to members telephone messages and provides education to members and families.

Requirements

  • Minimum of one (1) year pediatric or equivalent experience if position is for Pediatrics.
  • Completion of a program in Medical Office Assistant with Certification and equivalent of six (6) months experience or twelve (12) months equivalent experience in lieu of certification required.
  • Ability to give and follow oral and written instructions.
  • Ability to work effectively with the public.
  • Demonstrated knowledge of the sterile techniques.
  • Valid CPR.

Responsibilities

  • Perform nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider.
  • Clean wound after providers assessment and instructions.
  • Shave and prepare skin.
  • Reinforce standardized self-care procedures as directed by licensed provider.
  • Recognize and respond to acute emergency situations following established procedures.
  • Draw up injection solutions for immediate use upon physician orders.
  • Orient patients to system policies and practices.
  • Provide appropriate instruction sheets based upon provider direction.
  • Review instruction sheet with patient.
  • Transport patients by assisting or lifting individuals onto mobile beds or wheelchairs.
  • Complete necessary arrangements or organize treatment room prior to surgical and/or examination procedures.
  • Assist licensed provider with patient examinations and treatments by positioning, restraining patients and assisting as directed.
  • Provide assistance in treatment rooms during minor surgical procedures and/or various diagnostic examinations.
  • Assure safety of patient during procedures and transport.
  • Prepare and transport items such as medical equipment and laboratory specimens.
  • Clean and disinfect instruments/equipment according to standardized procedures.
  • Report incidents of failure to follow procedures to Department Administrator or designee.
  • Maintain departmental files, performing duties such as pulling files and assembling forms prior to appointment.
  • Initiate and/or complete diagnostic test forms per provider order.
  • Telephone prescriptions to pharmacies.
  • Relay medical information from physician to patient and vice versa.
  • Chart in patient medical records as indicated.
  • Perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein and PKU.
  • Perform hearing and vision tests, glaucoma tests and visual acuities.
  • Collect, by non-invasive techniques and preserve specimens for testing, including urine, sputum and stool.
  • Participate in Departmental Quality Assurance Activities.
  • Perform other duties as required, such as checking patients medical records for incomplete data.
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