Office Assistant I, Women's Health at Map II
About The Position
ChristianaCare Gynecology at Newark is looking to hire a Medical Office Assistant I. Gynecology at Newark is located at 4755 Ogle town Stanton Road, Suite 1109 in Newark Delaware. Christiana Women's Health offers comprehensive gynecologic care in a supportive environment, guiding clients through menopause management, and overall health maintenance. ChristianaCare offers respectful, compassionate, expert, and empowering care for women. It's a compassionate partnership, focusing on education and preventive care, and is accessible, accepting most major insurances and welcoming new patients. Annual gynecology visits are crucial for long-term health, enabling early detection of conditions like cervical cancer, monitoring reproductive health, managing menopause, and building a trusted relationship with your provider. These visits also provide an opportunity to ask questions and take proactive steps. Gynecology at Newark provides GYN services, including annual well-woman exams, Pap smears, breast exams, STI/STD screenings, menopausal care, and basic adolescent gynecology. The Medical Office Assistant I key responsibilities include scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality. ChristianaCare Women's Health at Newark | ChristianaCare Work Schedule: Monday through Friday from 8:00am – 4:30pm
Requirements
- High School Graduate or GED required
- Attention to detail
- Adaptability
- Excellent communication skills
- Organization
- Problem-solving
Nice To Haves
- Medical receptionist or medical assistant degree preferred but not required.
- Experience in a medical office setting or customer service environment is preferred but not required.
Responsibilities
- Collect payments according to insurance guidelines
- Verify coverage
- Coordinate referrals
- Perform daily reconciliation of appointments and payments
- Answer phone calls professionally
- Relay messages accurately
- Utilize EMR to communicate with providers and staff
- Ensure timely updates to patients on issues until resolved
- Facilitate necessary testing and appointments
- Prepare medical records by scanning and indexing reports into patient charts
- Research patient issues and providing timely responses
- Assist with administrative tasks such as copying and faxing
- Adhere to safety protocols while reporting any unsafe conditions
- Scheduling appointments with consideration of insurance details
- Greeting patients professionally to collect demographic and financial information
- Processing referral information while maintaining patient confidentiality
Benefits
- Full Medical, Dental, Vision, Life Insurance, etc.
- Two retirement planning offerings, including 403(b) with company contributions.
- Generous paid time off with annual roll-over and opportunities to cash out.
- 12 weeks paid parental leave.
- Tuition assistance
- Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
