Medical Office Assistant | FT | Weekdays | Eastmoreland

Methodist Le Bonheur Healthcare

79d

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

Requirements

• High School Diploma or Equivalent
• 1-3 years of experience in insurance verifications or authorizations
• 1-3 years of experience in a physician office
• 1-3 years of experience in scheduling

Nice To Haves

• Certified Medical Office Assistant from National Center for Competency Testing
• Certified Medical Administrative Assistant from National Healthcareer Association

Responsibilities

• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
• Collects co-pays and insurance data to ensure full and proper payment.
• Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
• Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees