Medical Office Assistant - Family Practice MidLevel (Full Time)

Maui Medical Group, Inc. • Wailuku, HI

94d • $19

About The Position

The Medical Office Assistant (MOA) is responsible for supporting the office by coordinating and organizing various office duties such as; appointments, referrals, preparing forms, updating patient information, completing forms and answering phones.

Requirements

• High school diploma or equivalent required.
• One year of medical, receptionist experience preferred.
• Demonstrated experience with basic office equipment and personal computer highly desirable.
• Must be able to manage multiple tasks at the same time.
• Possesses strong telephone skills.
• Maintains a positive ‘can-do’ attitude.
• Able to work overtime as the need arises.

Nice To Haves

• One year of experience in a medical office or healthcare administration.
• Knowledge of medical terminology.

Responsibilities

• Answers all incoming phone calls and transfers the calls as needed. Takes prescription (RX) messages, identifies and verifies information needed to schedule appointment requests. Assist with follow up appointments or referrals.
• Assist in preparing patient information for the patient appointments; such as labs, hospital reports, referrals note. Assist in the maintenance of electronic medical record (EMR). Scans documents as required. Assist in the completion of all office forms and documents.
• Calls insurance companies or uses available resources to verify insurance. Informs patients of co-payments, deposits, and referrals/authorization needed at time of appointment.
• Updates physician templates to include opening, closing and rescheduling patient’s appointment.
• Works to help our patients and family members have a good experience. Takes initiative in problem solving, maintains confidentiality of patient and company information, and interacts with patients, co-workers, and management in a courteous and respectful manner.
• All other miscellaneous responsibilities and duties as assigned.
• Demonstrates quality work, completes assignments on a timely basis, and makes decisions within limits of authority. Adheres to all company policies and procedures.
• Maintains time and attendance standards consistent with company policy.

Benefits

• Starting hourly rate at $19.07, based on experience.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees