Medical Messaging Rep

Holy Redeemer Health System • Meadowbrook, PA

101d

About The Position

Joining Redeemer Health means becoming part of an inclusive, supportive team where your professional growth is valued. Our strength comes from bringing different perspectives and talent to our workforce, spanning PA & NJ. We offer programs that set up new team members for long-term success including education assistance, scholarships, and career training. With medical and dental coverage, access to childcare & fitness facilities on campus, investment in your retirement, and community events, your career at Redeemer is more than a job. You'll discover a commitment to quality care in a safe environment and a foundation from which you can provide and receive personalized attention. We look forward to being a part of your professional journey. We invite you to apply today.

Requirements

• High School graduate or equivalent
• Fast and accurate typing skills (minimum of 35wpm) along with basic computer knowledge
• Excellent verbal, listening and communication skills
• Excellent reading/comprehension skills
• 1-2 years Office, Telephone or Customer Service experience needed
• Prior Healthcare experience preferred
• Knowledge of medical terminology preferred (but not required)
• Flexible schedule a plus as department is 24/7
• Must be available for every other weekend and every other Holiday

Nice To Haves

• Prior Healthcare experience preferred
• Knowledge of medical terminology preferred

Responsibilities

• Answering high volume of emergency & routine calls promptly
• Taking accurate messages for our Physician offices from various stakeholders
• Inputting messages into the correct on call account using Amtelco Software Program
• Documenting details of calls according to custom message ticket prompts
• Prioritizing and dispatching calls to their appropriate destination without delay
• Updating on call information/schedules at any given time
• Taking and following directions from Physicians and/or their office personnel
• Performing other office related duties as required

Benefits

• Medical and dental coverage
• Access to childcare & fitness facilities on campus
• Investment in your retirement
• Education assistance
• Scholarships
• Career training
• Community events

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED