Medical Management Clinician Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. This position will be based at any Pulse Point available in Ohio, US. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Schedule: This position will work an 8-hour from shift 8:00 am - 5:00 pm (EST) Monday to Friday. Additional hours may be necessary based on company needs. The MyCare Ohio Plan program is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The Medical Management Clinician responsible for ensuring appropriate, consistent administration of plan benefits by reviewing clinical information and assessing medical necessity under relevant guidelines and/or medical policies. May collaborate with healthcare providers. Focuses on moderately complex case types that do not require the training or skill of a registered nurse. How you will make an impact. Primary duties may include, but are not limited to: Responsible for moderately complex cases that may require evaluation of multiple variables against guidelines when procedures are not clear. Work may be facilitated, in part, by algorithmic or automated processes. Handles moderately complex benefit plans and/or contracts. Works on reviews that may require guidance by more senior colleagues and/or management. May serve as a resource to less experienced staff. Conducts and may approve precertification, concurrent, retrospective, out-of-network, and/or appropriateness of treatment setting reviews by assessing clinical information against appropriate medical policies, clinical guidelines, and the relevant benefit plan/contract. May process a medical necessity denial determination made by a Medical Director. May work directly with healthcare providers to obtain and understand clinical information. Refers complex or unclear reviews to higher level nurses and/or Medical Directors. May educate members about plan benefits and physicians. Does not issue medical necessity non-certifications.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees