Medical Liaison/Behavioral Health Technician - GateHouse Treatment
About The Position
GateHouse Treatment is seeking a Behavioral Health Technician (BHT) / Medical Liaison to serve in a shared, hybrid support role across residential operations and medical coordination functions. This position is ideal for a candidate who is client-centered, reliable, and comfortable working across disciplines , supporting both day-to-day care in clinical setting and coordination with medical providers to ensure continuity of care. The role is primarily BHT-focused, with additional Medical Liaison responsibilities to support communication, scheduling, documentation flow, and patient support related to medical services.
Requirements
- High School Diploma or GED
- Experience in behavioral health, healthcare, residential treatment, or human services
- Strong communication, documentation, and teamwork skills
- Ability to maintain professional boundaries and confidentiality
- Willingness to cross-train and flex between responsibilities as needed
Nice To Haves
- Prior experience as a BHT, Medical Assistant, or healthcare support role
- Familiarity with SUD treatment environments
- CPR/First Aid certification (or willingness to obtain)
- Experience with electronic health records or clinical documentation systems
Responsibilities
- Provide direct, day-to-day support to clients in a residential SUD treatment setting
- Monitor client safety, behavior, and milieu in accordance with program policies
- Support daily schedules, groups, routines, and structured programming
- Document observations, incidents, and shift activity accurately and timely
- Assist with admissions, discharges, transfers, and client orientation
- Maintain a safe, therapeutic, and respectful environment at all times
- Serve as a communication bridge between residential staff and medical providers
- Support coordination of medical appointments, follow-ups, and transport logistics
- Assist with tracking medical orders, lab needs, and documentation flow
- Communicate client medical needs or concerns to appropriate clinical staff
- Support medication-related processes within scope and training
- Ensure timely handoff of information between medical, clinical, and operations teams
Benefits
- Paid time off
- Health, dental, vision, long-term disability, and life insurance
- 401(k)
- Mission-driven work supporting individuals in recovery
- Collaborative, team-based environment
- Cross-training opportunities to build healthcare and behavioral health skills
- Competitive hourly pay and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
