Medical Language Interpreter - Labor & Delivery (Nights)

University of Texas Medical Branch (UTMB)•Galveston, TX

18d

About The Position

To provide language assistance by means of verbal interpretations for all medical communications between UTMB's staff and patients, patients' families, and visitors.

Requirements

High School Diploma or equivalent and two years of medical interpreting experience.
Must speak, read, and write English and the Spanish language fluently, as recited through UTMB approved verbal and written proficiency testing.
Customer Service Experience, Microsoft office, Word, Excel, Access, Power Point, Multiline phones, Liaison between patients, clinical staff and advocates, Professional & phone etiquette, large database and PC experience.

Responsibilities

Provides skilled verbal interpretation services in person and over the phone.
Executes dispatching duties as assigned.
Acts as liaison between staff and patient/visitors to meet their needs.
Supports cross-cultural communication throughout the institution by sharing cultural factors influencing health behaviors.
Actively participates in documentation of effort in clinical and departmental records as directed.
Follows institutional and departmental policies and procedures in all situations.
Adheres with interpretation guidelines based on evaluation criteria in the bi-lingual competencies.
Provides support to and collaborates with bilingual staff in meeting collaborative goals in patient-centered communications.
Adheres to internal controls and reporting structure.
Performs related duties as required.