Medical Laboratory Supervisor

MFM Health • Middleton, MA

22d • $80,000 - $100,000

About The Position

Medical Laboratory Supervisor
MFM Health is seeking an experienced and hands-on Medical Laboratory Supervisor to lead daily laboratory operations across multiple sites, including point-of-care testing. This role is responsible for ensuring accurate and timely test results, regulatory compliance, operational efficiency, and exceptional patient service.
This is an ideal opportunity for a motivated laboratory professional who thrives in both leadership and bench roles and is passionate about quality and team development.

What We Offer:
Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance, a 401(k) plan with employer match, and a profit-sharing bonus structure that rewards your contributions to our practice's success.
Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.

Requirements

• Bachelor of Science degree; applicable laboratory certifications preferred.
• 3–5 years of supervisory or management experience in a clinical laboratory.
• Strong communication and interpersonal skills.
• Ability to prioritize, work independently, and problem-solve effectively.
• Experience in medical or clinical laboratory environments required.
• Commitment to adhering to company policies, safety standards, and clinical protocols.

Nice To Haves

• Familiarity with Abbott Architect, Cepheid or Sysmex preferred but not required
• Experience with Athena and Orchard preferred but not required

Responsibilities

• Laboratory Operations Oversight
• Supervise all daily testing activities, including specimen handling, processing, testing, and result reporting.
• Serve as a hands-on Medical Lab Technologist.
• Maintain efficient patient flow and ensure excellent customer service.
• Staff Leadership & Workforce Management
• Hire, train, and onboard new laboratory staff.
• Ensure all staff meet required education, certification, and competency standards.
• Conduct regular performance feedback, technical observations, and competency assessments.
• Manage schedules, staffing levels, timesheets, attendance, and vacation records.
• Promote clear communication through regular team meetings and collaboration with clinical teams.
• Quality Assurance & Regulatory Compliance
• Maintain and enforce all Quality Control (QC) and Quality Assurance (QA) programs.
• Participate in proficiency testing, audits, troubleshooting, and corrective actions.
• Maintain OSHA, HIPAA, state, and federal regulatory compliance.
• Ensure laboratory documentation, policies, and procedures are current and accurate.
• Equipment, Inventory & Vendor Management
• Coordinate preventive maintenance, calibration, and repair with external vendors.
• Oversee instrument implementation, reagent contracts, and supply inventory.
• Monitor physical environment safety and initiate corrective actions when needed.
• Information Systems & Workflow Optimization
• Collaborate with IT, Orchard LIS, EHR teams, and reference labs to maintain test dictionaries, workflows, and system functionality.
• Support enhancements and problem resolution for all lab-related software systems.
• Administrative Duties & Problem Resolution
• Maintain MSDS chemical files and other required lab documentation.
• Conduct cost analyses and support the introduction of new tests and equipment.
• Investigate and resolve administrative, clinical, or patient-related issues professionally.
• Perform additional duties as assigned to support laboratory operations.

Benefits

• discretionary paid time off
• 401(k) plan with employer match
• profit-sharing bonus structure
• continuous opportunities for learning and career advancement in a supportive and collaborative environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level