Under general supervision and according to established policies and procedures, performs various clinical laboratory tests in one or more sections of the Laboratory to obtain data for use in diagnosis and treatment of disease. Actively promotes patient satisfaction and customer service values with all staff members. Instructs and encourages coworkers to treat patients and customers (nurses, physicians, visitors, vendors etc.) courteously. Performs patient tests, manually and using automated clinical laboratory equipment, reagents, and/or test methodologies. Maintains competencies in accordance with policy/procedure of the hospital and department Performs quality control checks per established protocols. Records these QC checks appropriately and takes corrective action when checks are not within established guidelines. Documents corrective action taken. Reviews test results for accuracy and notifies appropriate clinical personnel of all critical results. Documents this notification per established protocols. Performs instrument checks, maintenance and troubleshooting per department protocol. Performs related clerical and service tasks such as answers phone inquiries from nursing staff and physicians and gives results data as required. Recognizes abnormal or unusual test results and makes appropriate decision about releasing those results. Notifies supervisor or pathologist if necessary. Maintains a safe work environment by using required protective devices. Handles biohazardous materials and chemicals according to established protocols. Maintains inventory and supplies within respective departments. Communicates inventory issue to lead or supervisor when appropriate. Performs computer functions, i.e., calling of logs, worksheets, and statistical reports. Uses these functions to efficiently manage workload and maintain turnaround times that are currently established. Assists in the orientation and training of new employees and students. Maintains a broad knowledge of all laboratory departments. Cross-trains into other areas of the lab as needed. Performs special projects as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees