Medical Lab Technician Customer Service Rep

Labcorp • Saint Paul, MN

387d • Onsite

About The Position

The Medical Lab Technician Customer Service Representative plays a crucial role in enhancing health and improving lives by providing exceptional customer support in a medical laboratory setting. This position involves direct interaction with clients, addressing their inquiries, and ensuring a high level of service satisfaction.

Requirements

• High school diploma or equivalent; additional certification in medical laboratory technology preferred.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in a healthcare or laboratory setting.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice To Haves

• Familiarity with laboratory terminology and procedures.
• Experience with electronic health records (EHR) systems.
• Bilingual skills are a plus.

Responsibilities

• Provide customer support to clients regarding laboratory services and procedures.
• Address inquiries and resolve issues related to lab results and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with laboratory staff to ensure timely and accurate service delivery.
• Educate clients on laboratory processes and services offered.

Benefits

• Health insurance coverage
• Paid time off
• Retirement savings plan
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed