UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. Job Description: The Medical Laboratory Technician position performs a wide range of technical procedures analyzing blood and various other body fluids in order to support the physician’s diagnosis and treatment of the patient. The MLT shall comply with standards and accrediting bodies included but not limited to AABB, CAP, CLIA, FDA, and Joint Commission. Essential Functions: • Follow the laboratory's procedures for specimen handling, acceptability, processing, test analyses, reporting and maintaining records of patient test result according to departmental SOPs • Analyzes patient samples according to approved standards of testing • Follow department’s procedure in reporting STATS or critical results to providers. • Monitor, operate and troubleshoot instrumentation to ensure proper functionality. • Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications. • Adhere to the laboratory's quality control policies, document all quality control activities, instrument and procedural calibrations and all maintenance performed. • Make sure reagents/test kits have received dates, expiration dates, and if applicable opened dates. • Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens. • Follow accrediting agency standards CAP, AABB, FDA, CLIA, HIPAA, OSHA, Joint Commission and safety guidelines as described in their respective guidelines. • Maintain a safe work environment and wear appropriate personal protective equipment. • Participate in all applicable safety training sessions. Know the location and contents of the safety manual. Know the location/use of all applicable safety equipment. • Successfully completes department specific competencies. Shift Requirements: Shift Length (in hours): 8 hours or 10 hours or 12 hours # Shifts/Week: Variable Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position) Other Functions: • Identifies and reports any safety hazards or concerns • Makes suggestions for improvements of policies and procedures • Performs teaching and training duties of position to other staff and potential employees • Develops and assists in writing training guides and standard work documents • Maintains compliance with all company policies, procedures and standards of conduct • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times • Performs other duties as assigned Additional Job Description: Education: • Appropriate Associate’s degree to meet CLIA certification standards for Medical Laboratory Technician Experience: • Minimum one (1) year of lab experience (preferred) Certification: • Medical Technologist certification (required) o MLT(ASCP) o MLT(AMT) o Qualified as a medical laboratory technician under CLIA rules, or equivalent. • Beginning in January 2004, newly certified individuals must participate in The AAB Board of Registry (BOR) Certification Maintenance Program (required) Job Competency: Knowledge, Skills, and Abilities critical to this role: • Strong customer service skills- able to demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints • Superior organization skills- manages time effectively, keeps tasks appropriately prioritized, able to pay extreme attention to detail for long periods of time • Strong interpersonal and communication skills- responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information; can build effective, strong working relationships others through trust, communication, and credibility • Skilled at remaining calm during periods of stress • Knowledge of College of American Pathology (CAP) Language Ability: • Must be able to communicate effectively in both verbal and written formats Reasoning Ability: • Able to critically think through complex situations and process improvements • Able to assist others in developing clinical reasoning skills Computer Skills: • Basic computer skills • Proficient in Microsoft Word, Microsoft Excel and Cerner EHR Additional Responsibilities: • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times • Maintains confidentiality and protects sensitive data at all times • Adheres to organizational and department specific safety standards and guidelines • Works collaboratively and supports efforts of team members • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: • Honoring and caring for the dignity of all persons in mind, body, and spirit • Ensuring the highest quality of care for those we serve • Working together as a team to achieve our goals • Improving continuously by listening, and asking for and responding to feedback • Seeking new and better ways to meet the needs of those we serve • Using our resources wisely • Understanding how each of our roles contributes to the success of UofL Health UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Please login into Workday and search for Job Hub.