Medical Interpreter

Community Clinic Inc. • Silver Spring, MD

10h • Onsite

About The Position

The Medical Interpreter will translate for patients, families, and CCI staff. Must maintain confidentiality, impartiality, and professional integrity and abide by the code of interpreters’ ethics. In addition to conveying information to the patient, the medical interpreter manages the flow of communication to maintain accuracy and build rapport between the provider and the patient.

Requirements

• Must possess excellent communication and interpersonal skills.
• Ability to maintain a high customer service standard and observe corporation protocol in a hectic and sometimes hostile situation.
• Ability to document messages that include a summary of the relevant details.
• Ability to present information clearly and concisely.
• Must be able to work between multiple locations, as needed.
• The ability to work on-site is an essential duty for this position.
• Requires a High School Diploma or GED.
• Current CPR certification.
• Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience.
• Ability to navigate information on the Internet and within an Electronic Health Record.

Nice To Haves

• Experience with medical interpretation or certification preferred
• CCI experience is a plus.
• Bilingual (fluent English/Spanish) is a plus.

Responsibilities

• Precisely and accurately interprets critical medical advice and information given by the clinician into equivalent terminology in the patient's native language, including during telemedicine visits.
• Establishes and maintains quality service and positive interaction with all patients, visitors, clinicians and clinical employees.
• Maintains strict patient confidentiality in accordance with CCI polices and procedures
• Providing translation of medical documents, including records and prescriptions
• Assist with patient follow-up as necessary, to include contacting patients with appointment reminder in appropriate language
• Works among all departments to interpret for patients in appropriate language
• Performs miscellaneous job-related duties as assigned.

Benefits

• Extensive benefits plan including PTO
• 403B Retirement Plan
• Tuition reimbursement opportunities
• Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
• Our providers are insured for malpractice under FTCA.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED