OPS - Medical Interpreter

Community Clinic Inc.Silver Spring, MD
10hOnsite

About The Position

The Medical Interpreter will translate for patients, families, and CCI staff. Must maintain confidentiality, impartiality, and professional integrity and abide by the code of interpreters’ ethics. In addition to conveying information to the patient, the medical interpreter manages the flow of communication to maintain accuracy and build rapport between the provider and the patient.

Requirements

  • Must possess excellent communication and interpersonal skills.
  • Ability to maintain a high customer service standard and observe corporation protocol in a hectic and sometimes hostile situation.
  • Ability to document messages that include a summary of the relevant details.
  • Ability to present information clearly and concisely.
  • Must be able to work between multiple locations, as needed.
  • The ability to work on-site is an essential duty for this position.
  • Requires a High School Diploma or GED.
  • Current CPR certification.
  • Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience.
  • Ability to navigate information on the Internet and within an Electronic Health Record.

Nice To Haves

  • Experience with medical interpretation or certification preferred
  • Bilingual (fluent English/Spanish) is a plus.
  • CCI experience is a plus.

Responsibilities

  • translate for patients, families, and CCI staff
  • maintain confidentiality
  • maintain impartiality
  • maintain professional integrity
  • abide by the code of interpreters’ ethics
  • manage the flow of communication to maintain accuracy
  • build rapport between the provider and the patient
  • document messages that include a summary of the relevant details
  • present information clearly and concisely
  • work between multiple locations, as needed
  • other duties as assigned
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