Medical Interpreter -Arabic/English -PRN (As Needed)- On Site - DC

Children's National Medical Center•Washington, DC

60d•Onsite

About The Position

The Medical Interpreter will provide language interpretation services to patients, families and staff in critical, acute, or chronic medical situations as needed. The Medical Interpreter will provide services in person, telephonically or via video remote to assist patients and families in their interactions throughout the hospital.

Requirements

Bachelor's Degree or equivalent years of experience.
1 year Experience as interpreter for individuals in critical situations.
Bilingual Language Skills
Fluency in English and Arabic
Highly proficient in medical terminology
Successfully pass the Interpreter Skills Assessment, or equivalent, provided by CNH.
40-hour Medical Interpreter Training Course Completion (must have proof of certificate from a reputable training institution).

Responsibilities

Facilitate communication among patients, families, and staff
Interpret directly and accurately, without omissions, addition or interference with communication
Manage assignments independently without close supervision
Set limits appropriately; maintain professional boundaries as interpreter; maintain patient, family and staff rights to confidentiality privacy
Maintain professional role and sensitivity during critical medical and/or psychosocial situations; respect all parties in their discussion and their individual roles
Abide by Interpreter Code of Ethics
Demonstrate accurate, clear, and timely verbal and written communication
Provide sight translation of patient of patient care related documents
Provide document translation of limited list of patient related materials
Educate staff in use of interpreter and available interpretation services
Communicate with staff about staff needs and patient/family needs
Work closely, interdepartmentally, provide recommendations by communicating information as requested and directed by medical provider/critical staff
Partner with program staff to share best practices and to ensure cultural and linguistic requirements are met
Advocate for patients/families with staff to facilitate continuity of care
Provide sound recommendations to departmental leadership to ensure adequate services to non-English speaking patients and families
Help to ensure interpretation assignments are coordinated accurately, effectively and efficiently
Maintain schedules and required logs/tracking system in order to track project progress and productivity
Keeping and organizing interpretation requests and reports
Accurately document interpretation assignments in all systems and databases used and required by the program
Facilitate the distribution, coordination, and assignment of day-to-day activities among fellow division staff and under the guidance of the division leadership
The individual in this role may assume additional job duties beyond those outlined in this job description
Anticipate and responds to customer needs; follows up until needs are met
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinions
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Use resources efficiently
Search for less costly ways of doing things
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance