Medical Interpreter - Spanish

Mayo Clinic • Rochester, MN

413d • $51,459 - $75,691

About The Position

The Medical Interpreter position at Mayo Clinic focuses on providing interpretation services primarily for lesser acute appointments, with the potential to assist in higher acuity situations as needed. The role emphasizes patient satisfaction and successful outcomes by supporting clinical teams and ensuring effective communication between patients and providers. The position requires ongoing training and documentation of encounters, utilizing various computer systems and resources provided by the organization.

Requirements

• Fluency in English and foreign language(s) at a Superior, Advanced High, Advance-Mid or Advanced-Low level according to ACTFL guidelines.
• High level of customer service and a positive approach.
• High School degree required (Associates degree preferred).
• Familiarity with diversity of various cultural and socio-economic backgrounds.
• Good interpersonal, organizational, and time-management skills.
• Knowledge of computer systems.
• Good analytical skills.
• 1-2 years of experience as an interpreter with strong medical vocabulary preferred.
• Certification through the Certification Commission for Healthcare Interpreters (CCHI) or The National Board of Certification for Medical Interpreters (NBCMI) preferred.

Nice To Haves

• Associates or Bachelor degree preferred.

Responsibilities

• Carry out the duties of the medical interpreter with focus on lesser acute appointments.
• Receive training and guidance from Medical Interpreter II and Medical Interpreter III and Quality Assurance team.
• Support and help Clinical teams in their duties to increase successful outcomes and patient satisfaction.
• Monitor self-performance regarding interpreting skills.
• Provide information on the role and limitations to both patients and providers.
• Utilize terminology glossary created by Medical Interpreter III and Quality Assurance team.
• Complete training and education developed by Medical Interpreter III and Quality Assurance team.
• Document encounters within the Language Services dispatching system.
• Utilize online computer systems such as Outlook Express and Microsoft Suite, and usage of Epic as required.
• Assist with translations or reviews on an ad hoc basis.
• Help with on-call interpreting needs based on business need.

Benefits

• Competitive compensation
• Comprehensive benefit plans
• Continuing education and advancement opportunities
• Support for innovation
• Commitment to diversity, equity, and inclusion resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED