Medical Interpreter, Spanish

Dana-Farber Cancer Institute • Methuen, MA

122d

About The Position

The Medical Interpreter I is responsible for assessing the needs of patients and providing assistance by interpretation of consent forms, diagnoses, discharge plans and any other type of patient-related information. This is a per diem position. Required to work 100% on-site. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Requirements

• Bachelor’s Degree with a concentration in a human relations field (i.e., Sociology, Psychology) preferred.
• 1 year of experience working as a medical interpreter.
• Working knowledge of medical terminology, basic anatomy, physiology, and diagnostic procedures and treatments.
• Fluency, both verbal and written, in English and target language.
• Certificate of completion of medical interpreter training program; National Certification preferred.

Responsibilities

• Immediately and effectively answer requests for interpretation throughout the Institute, prioritizing emergency and urgent requests.
• Arrive on time to appointments and provide services from the point of entry throughout discharge.
• Interpret and transmit accurately and in understandable terms complex medical information from medical providers to patients.
• Interpret and transmit accurately and in understandable terms information from patients to medical providers.
• Assist patients and clinical providers throughout the hospital system in a professional and courteous manner.
• Provide the highest quality of service at each appointment to every patient and refer patients to appropriate resources if necessary.
• Seek evaluation, certification, and additional training in interpreting, health care practices and beliefs, and cultural differences.
• Maintain an environment that promotes collaborative work relationships and assist Interpreter Services staff with office-related tasks as needed.
• Accept and process assignments for the assigned language, following office protocol and logging information properly.
• Maintain complete and accurate records of services rendered and documentation of all patient-related information.
• Resolve most issues that arise in daily responsibilities, answer questions, and make appropriate referrals.
• Interpret medical information between medical providers and patients/families in-person, via video, or telephonically.
• Recognize and respect diversity for all patients and DFCI workforce.
• Intervene as a cultural broker when communication is compromised by culture-bound messages.
• Follow the recognized Medical Interpreter Codes of Ethics and Standards of Practice.
• Perform other tasks, duties, and responsibilities as needed.
• Adhere to department procedures for initial interpreter screening and ongoing competencies by completing and passing assessments.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees