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About the position
Under minimal supervision from the Director of Language and Hospitality Services, provides onsite Spanish-English interpretations for Patients, Healthcare Providers, and other ancillary Medical Center staff for onsite appointments (including inpatient rounds, family meetings, and educational teachings) with or without interpretation equipment, as well as interpretation via video and phone as needed. Skilled at interpreting in the consecutive and simultaneous modes, as well as sight translation. Completes written translations of medical records, correspondence, educational materials, and other documents in a timely and accurate manner. Rotates with other onsite interpreters to manage administrative duties, including but not limited to: correspondence with clinics and hospital units, answering department phone to assist callers, entering assignments into department database, scheduling vendors, and dispatching assignments in an equitable manner. Assist with departmental projects and education/outreach to hospitals and clinics. Contribute beyond specific job duties to ensure the smooth delivery of Language Services and Office of the Patient Experience programs. May require floating to Santa Monica Hospital.
Responsibilities
- Provide onsite Spanish-English interpretations for patients and healthcare providers.
- Interpret during inpatient rounds, family meetings, and educational teachings.
- Complete written translations of medical records and other documents.
- Manage administrative duties including correspondence and scheduling.
- Assist with departmental projects and education/outreach to hospitals and clinics.
Requirements
- Healthcare Interpreter National Certification or highest national credentialing through CCHI or NBCMI Medical Interpreting Certification is required.
- Completion of a minimum of 40-hour Healthcare Interpreter training.
- Translator Certification through ATA (where applicable by language).
- 80% - 90% Score for Interpreter Skills Assessment from a vendor selected by UCLA Health.
- Proficient in Microsoft Office Applications.
- 3 years' experience interpreting in a healthcare setting.
- Ability to interpret and translate medical terminology.
Nice-to-haves
- Bachelor's degree or equivalent in a related discipline or any area related to science or human services (preferred)
