Medical Interpreter I - Arabic

Mayo Career Site USRochester, MN
78d

About The Position

The position involves carrying out the duties of a medical interpreter with a focus on lesser acute appointments, while also having the potential to assist with higher acuity appointments depending on business needs. The role includes receiving training and guidance from Medical Interpreter II, Medical Interpreter III, and the Quality Assurance team. The interpreter supports clinical teams in their responsibilities to enhance successful outcomes and patient satisfaction within the hospital. Additionally, the interpreter is expected to monitor their own performance regarding interpreting skills and provide information on the role and its limitations to both patients and providers to ensure successful encounters. The position requires the utilization of a terminology glossary created by Medical Interpreter III and the Quality Assurance team, as well as active participation in training and education developed by these teams. Documenting encounters within the Language Services dispatching system is also a key responsibility, along with the use of online computer systems such as Outlook Express, with a preference for some knowledge of Microsoft Suite and usage of Epic as required. The interpreter may also be asked to assist with translations or reviews on an ad hoc basis and may be required to help with on-call interpreting needs based on business requirements. It is important to note that the job may be physically demanding.

Requirements

  • Ability to carry out medical interpreting duties.
  • Willingness to receive training and guidance.
  • Strong communication skills to support clinical teams.
  • Ability to monitor and assess own interpreting performance.
  • Familiarity with medical terminology and glossary usage.
  • Proficiency in using online computer systems, including Outlook Express and Microsoft Suite.
  • Ability to document encounters accurately.

Nice To Haves

  • Knowledge of Epic system.
  • Experience in medical interpreting.
  • Ability to assist with translations or reviews.

Responsibilities

  • Carry out duties of a medical interpreter focusing on lesser acute appointments.
  • Assist with higher acuity appointments as needed.
  • Receive training and guidance from Medical Interpreter II, Medical Interpreter III, and Quality Assurance team.
  • Support clinical teams to increase successful outcomes and patient satisfaction.
  • Monitor self-performance regarding interpreting skills.
  • Provide information on role and limitations to patients and providers.
  • Utilize terminology glossary created by Medical Interpreter III and Quality Assurance team.
  • Complete training and education developed by Medical Interpreter III and Quality Assurance team.
  • Document encounters within the Language Services dispatching system.
  • Utilize online computer systems such as Outlook Express and Microsoft Suite.
  • Assist with translations or reviews on an ad hoc basis.
  • Help with on-call interpreting needs based on business requirements.
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