Medical Insurance/Eligibility/Financial Specialist

RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND • Lakeland, FL

60d • Onsite

About The Position

The Insurance Specialist verifies benefits and obtains authorizations for all exams scheduled in an efficient and timely manner while maintaining a high level of customer service. Administration of the insurance process includes verifying insurance and obtaining appropriate authorizations to ensure quality patient care and satisfaction.

Requirements

• 2 or more years in the Medical Insurance Field preferred.
• High school diploma or GED.
• Skills in establishing and maintaining effective working relationships with staff, patients and referring physician offices, and the ability to work independently.
• This job requires prolonged sitting; Normal vision range with the absence of color blindness, normal hearing, and normal eye to hand coordination and manual dexterity; the ability to distinguish letters and symbols. This position may require lifting up to 25 pounds.

Responsibilities

• Obtains authorization/pre-certification for the correct scheduled exams of assigned facility.
• Effectively uses task work list and inputs insurance benefits and authorizations in the proper context and location.
• Maintains/updates current insurance authorization requirements. When changes are made, insurance requirement list is distributed appropriately.
• Receives internal and external telephone calls to answer questions and resolve problems regarding insurance benefits, verifications, and/or authorizations in a concise and courteous manner.
• Effectively communicates benefits and authorization/precertification problems to the referring physician, patient, and/or RIS facility as needed.
• Schedules and reschedules patient appointments when needed from the scheduling phone queue or incoming phone calls.
• Maintains patient confidentiality and complies with HIPAA guidelines.
• Performs related work as required.
• Customer Service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 51-100 employees