Medical Insurance Collector

HCA Healthcare • San Antonio, TX

88d • Remote

About The Position

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. We are seeking a Medical Insurance Collections Specialist for our team to ensure that we continue to provide all patients with high quality, efficient care. The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables.

Requirements

• High school diploma or GED preferred.
• Minimum of 1-year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.

Responsibilities

• Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.
• Review EOB's, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.
• Identify problem accounts and escalate as appropriate.
• Maintain compliance with pool completion requirements.
• Maintain required productivity and QA standards.
• Document in the patient account record to identify actions taken on the account.
• Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity and Consumer Discounts.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED