About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. The position involves using a variety of collection techniques to collect outstanding balances on patient accounts.

Requirements

  • High School Diploma or Equivalent (Required)
  • Required to type 35 wpm.
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.

Responsibilities

  • Maintains record of collections activities and status of accounts.
  • Prepares letters and reports as required or requested.
  • Locates and notifies responsible parties of delinquent accounts by mail and/or phone to solicit payment.
  • Contacts appropriate organizations to identify and resolve account collection problems for maximum collection results.
  • Initiates payment plans with responsible parties or refers to collection agency.
  • Collects payments from state and federal agencies, commercial insurance companies, third party organizations and other responsible parties and posts payments to proper accounts.
  • Enters adjustments to accounts as appropriate.
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