Medical Inbound Calls - Appointment Scheduler

Florida Urology Partners LLP • Hudson, FL

107d

About The Position

Hello!! Do you enjoy speaking on the phone and solving problems? We have the perfect position for you! We are a very busy medical practice that receives a lot of phone calls. You will be responsible for answering and scheduling all incoming calls in a timely manner. You will be responsible for obtaining and logging all necessary prior authorizations/referrals 48 hours prior to scheduled appointments in the E-Clinical Works (ECW) medical billing system. Accurate scheduling with appropriate provider. Verify patient's insurance. Request and obtain authorization prior to appointment. Must have a positive and cheerful/friendly disposition. Must be able to communicate effectively. Must be patient and have excellent listening skills. Must be organized and able to multi-task. This is a high-volume, fast-paced, very busy office and the phones ring all day. Must be able to stay calm and polite, cheerful and helpful. This position is located in our Hudson office.

Requirements

• High School Diploma or Equivalent
• Two years experience in a medical office setting
• Excellent organizational skills
• Must be able to prioritize
• Communication skills must be excellent
• Must be able to attend work at scheduled time on scheduled days with minimal absences
• Must be HIPAA compliant at all times
• Computer skills: Outlook, Windows, Microsoft Word, Electronic Medical Records/Electronic Health Records (ECW)

Responsibilities

• Answer and schedule all incoming calls in a timely manner
• Obtain and log all necessary prior authorizations/referrals 48 hours prior to scheduled appointments
• Accurate scheduling with appropriate provider
• Verify patient's insurance
• Request and obtain authorization prior to appointment

Benefits

• Fully-paid medical insurance plan
• Membership to the YMCA

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees