Medical Imaging Assistant

Banner Health•Phoenix, AZ

1d•Onsite

About The Position

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Apply now. The Medical Imaging Assistant will be responsible for walking patients to and from the MRI area, guiding patients to change into a gown and hospital pants, helping/instructing the patient to remove any removeable metals from their body. Going over the MRI safety screening form while helping them complete registration documents. Assist the MRI technologist in positioning patients on the MRI table. Also, assist with administrative tasks like MRI registration, label printing, printing paperwork for the charts and completing research MRI charges, scheduling schedule PET scans as needed. The hire will have a primary area, but there may be times when cross-coverage in PET is required. The preferred candidate should have a background as a Medical Imaging Assistant, transporter, EMT and/or nursing assistant experience. Schedule: Monday, Tuesday, Thursday and Fridays from 7:00am to 5:30pm Banner Alzheimer's Institute (BAI) was established in 2006 as Banner Health's first Center of Excellence. Banner Sun Research Health Institute (BSHRI) was founded in 1986. Our team is uniquely, passionately, and strategically committed to ending Alzheimer's disease and other neurodegenerative disorders without losing another generation and to providing an unparalleled model of care for families facing this devastating disease. Banner Research is committed to improving people's lives through comprehensive patient care and advances that capitalize on the best biomedical research. We intend to make a transformational difference in Alzheimer's disease and other neurodegenerative disorders research and care. This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. This position assists in the operations of the medical imaging department under direct supervision with technologists and nurses in department. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers: All levels of medical imaging and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, non-clinic providers and facilities, vendors, patients and family members.

Requirements

High school diploma/GED or equivalent working knowledge
Certification for BLS
Ability to exercise good judgment
Effectively communicate
Use discretion with patients, staff and the general public
Working knowledge of medical terminology
Computer literacy
Knowledge of commonly used office software
Keyboarding skills
Good organizational skills in prioritizing and coordinating various responsibilities simultaneously
Ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment
Completion of Banner’s peripheral IV insertion course and validation of skill (if assisting with peripheral IV insertion and discontinuation)
Completion of Banner’s POCT education and validation of skill (if performing Point of Care Testing)

Nice To Haves

Prior experience as a transporter, EMT and/or nursing assistant
Working knowledge of medical terminology
Previous experience working with electronic medical records and insurance
Knowledge of filing and/or retrieval systems
Additional related education and/or experience

Responsibilities

Walking patients to and from the MRI area
Guiding patients to change into a gown and hospital pants
Helping/instructing the patient to remove any removeable metals from their body
Going over the MRI safety screening form while helping them complete registration documents
Assist the MRI technologist in positioning patients on the MRI table
Assist with administrative tasks like MRI registration, label printing, printing paperwork for the charts and completing research MRI charges
Scheduling PET scans as needed
Perform cross-coverage in PET when required
Perform a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers
Participate in the resolution of customer problems or collect necessary data and follow through to appropriate person for problem resolution
Refer complex inquiries to the appropriate department or staff
Provide ongoing clerical and administrative support
Enter patient information into the computer
Scan documents into PACS
Maintain a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms
Ensure that all reports and chart forms are scanned or filed into the patient’s record
Ensure that charting forms are labeled and accessible if they are needed
Maintain adequate supplies of frequently used, patient education materials
May be responsible for QC/validations
Assist in facilitating requests for patient medical records
Provide support in the acquisition and distribution of digital patient records
Digitize, format, and upload film-based or digital images into PACS
Maintain accurate filling system as required based on established department protocols and procedures
Fulfill requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follow proper protocols for releasing confidential patient information
Receive patient in applicable systems
Confirm patient demographics and insurance information and perform insurance verification when required
May be required to calculate and collect copays, deductibles, and self-pay
Total charges on patient’s super-bill at check-out
Enter pending discharges into the system
Coordinate patient appointments for procedures and treatments that may be required prior to timely discharge
Process patient discharges
Coordinate transportation to care centers and residential homes as requested by patients or physicians
Print physician schedules, super-bills, labels and other applicable forms in preparation for next business day
Pull and file patient charts and prepare new patient charts as needed
Print and file transcription notes
Reconcile charge tickets to each day's schedule, identify incomplete tickets, missing charge codes or missing diagnosis and notify clinical staff
Forward completed tickets and/or billing package to the business office or billing company
Assist technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary
Ensure procedure rooms are stocked appropriately
Understand sterile procedure and assist with setting up sterile trays, where applicable
Adhere to radiation safety policies
Escort patients back to the patient exam rooms
Take vitals and patient history
May assist with patient treatment to include peripheral IV insertion, IV discontinuation and Point of Care Testing (POCT) if required by the assigned facility (completion of Banner’s peripheral IV insertion course and validation of skill must be completed prior to any peripheral IV insertion and discontinuation performed. Completion of Banner’s POCT education and validation of skill must be completed prior to any Point of Care Testing being performed)
Maintain adequate levels of office, dietary, and medical supplies and complete requisition forms when supplies need to be ordered
Reconcile supply order upon delivery