Medical Front Office (2 Positions)
About The Position
Bright Futures Psychiatry is expanding again and looking for passionate Medical Front Office Staff to join our team. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran, and located in the beautiful Broadmoor area of Colorado Springs. Our mission is simple: remove barriers for providers so they can focus on delivering high-quality mental healthcare. Why Bright Futures Psychiatry? Collaborative & Supportive Culture – Work closely with PMHNPs and therapists in a team-driven environment. Client-Centered Approach – We empower you to practice at the top of your licensure and prioritize excellent client care. Work-Life Balance – Flexible scheduling with in-office, remote, or hybrid options, depending on the role. Strong Leadership & Growth – Be part of a team shaping the future of psychiatric care in Colorado. The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients.
Requirements
- High school degree, GED required
- Ability to remain calm under pressure and with competing priorities
- A working knowledge of behavioral health preferred
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions.
- Maintain confidentiality at all times.
Nice To Haves
- Basic Life Support (active AHA Provider Certification)
Responsibilities
- Comfortable with E.H.R.
- Check’s clients in/out
- Collects co-pays/co-insurance
- Opens/closes daily batches
- Balance end of day closeout
- Updates demographics (picture, address, phone number, insurance cards)
- Uploads insurance cards to E.H.R.
- Schedules/reschedules visits
- Provides 10-minute call ahead for onsite & telehealth visits
- Prepares no-show/late cancellation letters/emails
- Manages technical difficulties
- Manges team chats
- Manages transfer calls
- Manages E.H.R. messaging
- Manages info emails
- Other duties as assigned
Benefits
- Medical, Dental, & Vision Insurance (company covers a very generous portion)
- 401(k) with 5% employer match
- Paid Time Off
- Paid Organizational Holidays
- Paid Floating Holidays
- Paid Sick Leave
- Student Loan Reimbursement Program
- Continuing Education Fund
- Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
