Medical Front Office Spine and Scoliosis Clinic

Ascension•Austin, TX

2d•Onsite

About The Position

Your future role at a glance Location: Austin, TX. Travel required Facility: Ascension Spine and Scoliosis Practice Department/Specialty: Spine and Scoliosis Schedule: Day shift | Full-time Monday-Friday 8am-5pm Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance Time to recharge: pro-rated paid time off (PTO) and holidays Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Family support: parental leave, adoption assistance and family benefits Other benefits: optional legal and pet insurance, transportation savings and more Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Serve as the primary point of contact for the Spine and Scoliosis unit, greeting visitors and managing the end-to-end check-in/out process while ensuring all demographic documentation is accurate. Facilitate seamless patient access by obtaining and verifying complex insurance authorizations and precertifications prior to treatment. Streamline office workflow by managing medical record release requests and coordinating high-volume scheduling and confirmation of patient appointments. Oversee daily revenue cycle tasks, including submitting procedure charges, collecting co-payments, and performing rigorous reconciliation of daily reports and deposits. Maintain unit efficiency by providing comprehensive clerical assistance and general office support to clinical staff and management. What minimum requirements you’ll need Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Equal employment opportunity employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Fraud prevention notice Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. E-Verify statement Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Serve as the primary point of contact for the Spine and Scoliosis unit, greeting visitors and managing the end-to-end check-in/out process while ensuring all demographic documentation is accurate.
Facilitate seamless patient access by obtaining and verifying complex insurance authorizations and precertifications prior to treatment.
Streamline office workflow by managing medical record release requests and coordinating high-volume scheduling and confirmation of patient appointments.
Oversee daily revenue cycle tasks, including submitting procedure charges, collecting co-payments, and performing rigorous reconciliation of daily reports and deposits.
Maintain unit efficiency by providing comprehensive clerical assistance and general office support to clinical staff and management.

Benefits

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

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