Medical Front Office Cardiology Clinic

AscensionAustin, TX
Onsite

About The Position

Your future role at a glance Location: Austin, Texas Facility: Lamar Bld at Thirty Second St Department/Specialty: Cardiology Clinic Schedule: Day Shift | Monday - Friday 8:00a - 5:00p Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. How you’ll make an impact in this role Execute High-Touch Patient Concierge Services by serving as the primary point of contact, ensuring every patient and visitor is greeted and checked in/out with professional excellence. Master Revenue Cycle Front-End Operations by verifying insurance authorizations and precertifications to ensure seamless claim processing and reimbursement. Orchestrate Clinical Scheduling & Documentation by managing patient appointments, confirming schedules, and processing medical record release requests with strict adherence to privacy protocols. Drive Financial Accuracy & Daily Reconciliation by entering and auditing patient procedure charges, collecting co-payments, and reconciling daily reports and deposits for 100% accuracy. Maintain Data Integrity by meticulously capturing and verifying patient demographic information within the EHR system. Provide Multidimensional Administrative Support to the clinical team, ensuring the front office operates with peak efficiency and organizational flow.

Requirements

  • Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

  • Medical Office Savvy: Demonstrated experience in a medical setting, with a strong understanding of insurance verification and patient privacy (HIPAA)
  • Technical Proficiency: Experience with medical scheduling software and electronic health records (EHR)
  • Exceptional Interpersonal Etiquette: The ability to remain calm and welcoming in a fast-paced clinical environment while managing patient expectations

Responsibilities

  • Execute High-Touch Patient Concierge Services by serving as the primary point of contact, ensuring every patient and visitor is greeted and checked in/out with professional excellence.
  • Master Revenue Cycle Front-End Operations by verifying insurance authorizations and precertifications to ensure seamless claim processing and reimbursement.
  • Orchestrate Clinical Scheduling & Documentation by managing patient appointments, confirming schedules, and processing medical record release requests with strict adherence to privacy protocols.
  • Drive Financial Accuracy & Daily Reconciliation by entering and auditing patient procedure charges, collecting co-payments, and reconciling daily reports and deposits for 100% accuracy.
  • Maintain Data Integrity by meticulously capturing and verifying patient demographic information within the EHR system.
  • Provide Multidimensional Administrative Support to the clinical team, ensuring the front office operates with peak efficiency and organizational flow.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: pro-rated paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
  • Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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