Nextcare-posted 4 months ago
Full-time
Tucson, AZ
1,001-5,000 employees
Hospitals

NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.

  • Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times.
  • Monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts.
  • Obtain personal and insurance data from the patient and inputs information into EMR system.
  • Monitors the flow of patients, including placing patients into rooms as needed.
  • Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
  • Prepares daily deposit, reconciliation, and daily statistical information.
  • Ensures an adequate stock of front office supplies and proper functioning of equipment.
  • Answers telephone utilizing quality customer service skills.
  • Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
  • Manages patient appointments scheduled via the NextCare website.
  • Notifies back office immediately of any urgent medical concerns a patient may be experiencing.
  • Educates patients on services offered by NextCare for their current or next visit.
  • Promptly notifies the Clinic Manager of any patient or employee safety concerns.
  • Minimum of high school diploma or equivalent.
  • Medical Administrative Assistant Certificate or equivalent is highly desired.
  • Medical
  • Health savings account
  • NextCare employee visit program
  • Dental
  • Vision
  • Basic life insurance
  • Voluntary employee/spouse/child life insurance
  • Long term disability
  • Short term disability
  • Employee assistance program
  • Critical illness insurance
  • Accident insurance
  • Legal assistance
  • Identity theft protection
  • Paid time off
  • 401(k) Plan benefits
  • Shift differential benefits for select positions
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