Medical Front Office Specialist (1859)

US Heart & Vascular

5d • Onsite

About The Position

US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Samual Family Cardiology in Spring, TX.

Requirements

• 1 year of medical front desk and customer service experience is required.
• 6 months of EMR experience is required. ECW or Athena preferred.
• 6 months of obtaining prior authorization experience is required
• High school diploma / GED
• Fluent English written and spoken.
• Familiarity with Microsoft office.

Nice To Haves

• Medical assistant experience preferred but not required
• Bilingual preferred but not required.

Responsibilities

• Registers all new patients at time of check-in and enters data into computer system.
• Monitors Healow.
• Follows up on No Shows and Cancellations through Actions.
• Ensures all established patients have updated and accurate demographic information.
• Requests co-pays, patient balances, and coinsurance from patients at time of arrival.
• Provide support for all incoming calls to the clinic.
• Communicates the arrival of patients to the clinical area.
• Ensures the pre-certification/pre-authorizations are on file prior to the patient’s arrival.
• Prepares charts/paperwork for next day’s patients.
• Scans and uploads patient documentation into charts.
• Supports the scheduling process of the clinic.
• Answers incoming calls to the clinic and routes accordingly.
• Provides excellent customer service
• Performs all other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED