Medical Front Office Specialist (1725)

US Heart & Vascular • Fort Worth, TX

3d • Onsite

About The Position

US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Fort Worth Heart in Fort Worth, TX.

Requirements

• High School diploma or equivalent
• 2 years of customer service experience

Nice To Haves

• Bilingual Preferred but not required
• Some healthcare experience preferred but not required
• Working knowledge of eCW system preferred

Responsibilities

• Greets patients in polite, prompt, and helpful manner. Provides any necessary instructions or directions.
• Verifies and updates patient demographics, insurance, at every visit.
• Collect co-payment and past due balances at the time of service.
• Post all payments, and key billing information into the computer system; research as needed.
• Assists patients in completing all necessary forms, answers patient questions and concerns.
• Responsible for managing petty cash, bank deposits, and posting daily batches.
• Verify appointment referrals and pre-certs prior to patient arrival.
• Answer incoming calls, referring calls to physicians or triage nurses as needed. Schedule appointments.
• Distribute the incoming mail to the appropriate person or designated area to be processed.
• Maintain neat and organized front office and lobby areas.
• Performs other responsibilities, duties, or tasks as assigned by the Manager/Administrator.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED