Medical Front Office Receptionist
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About The Position
PacificPro Physical Therapy & Sports Medicine is seeking an energetic, professional, and well-organized medical receptionist/front office coordinator to join our team at our Irvine office. As a privately-owned physical therapy practice specializing in outpatient orthopedic physical therapy and sports medicine, we pride ourselves on providing exceptional care in a relaxed environment. We are looking for applicants who are friendly, energetic, and capable of multi-tasking, ensuring that they make a fantastic first impression with everyone who contacts our office. A great personality, both in person and over the phone, is essential; we want our patients to feel welcomed and valued from the moment they reach out to us. Our positive Google reviews reflect the great team we have built, and we are excited to welcome new members who share our commitment to making a positive difference in the lives of others. This is an entry-level front office coordinator position, but there is significant potential for growth and promotion within our expanding company. The front office duties include greeting and registering patients, scheduling appointments, verifying insurance eligibility and benefits, and ensuring accurate data entry into patient charts. Additionally, the role involves managing patient check-in and check-out processes efficiently, explaining financial requirements to patients, collecting and posting payments, and answering questions in a professional and courteous manner. We are looking for someone who is not only reliable and prompt but also proficient with computers and capable of projecting a positive, warm, and professional image in all interactions.
