Medical Front Office

NextCare•Longmont, CO

4h•Onsite

About The Position

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to its patients across eleven states and over 165 urgent care clinic locations. The company values caring, growth, integrity, results, and teamwork, which guide its relationships and decisions to uphold high standards for quality and service. NextCare Urgent Care is seeking an energetic and enthusiastic Medical Front Office Receptionist who thrives in a fast-paced, team environment. The ideal candidate will be customer-friendly and passionate, prioritizing patients and employees. This role supports the organization by providing exceptional customer service, treating patients with respect and dignity, and ensuring the clinic and front reception area run smoothly to optimize patient flow and satisfaction.

Requirements

Minimum of high school diploma or equivalent

Nice To Haves

Medical Administrative Assistant Certificate or equivalent is highly desired

Responsibilities

Obtain personal and insurance data from the patient and inputs information into EMR system.
Monitors the flow of patients, including placing patients into rooms as needed.
Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
Prepares daily deposit, reconciliation, and daily statistical information.
Ensures an adequate stock of front office supplies and proper functioning of equipment.
Answers telephone utilizing quality customer service skills.
Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
Manages patient appointments scheduled via the NextCare website.
Notifies back office immediately of any urgent medical concerns a patient may be experiencing.
Educates patients on services offered by NextCare for their current or next visit.
Promptly notifies the Clinic Manager of any patient or employee safety concerns.