Medical Front Office Receptionist

Craft Body ScanNashville, TN
414d$33,280 - $37,440

About The Position

The medical office receptionist at Craft Body Scan Clinic is responsible for managing front desk operations, enhancing patient experience, and ensuring efficient processes within the clinic. This role requires a compassionate and professional individual who can create a welcoming environment for patients while handling various administrative tasks.

Requirements

  • 1 year of experience in a medical front desk role is required.
  • Proficient in Excel, Word, and Outlook, with the ability to learn and utilize other business systems effectively.
  • Prior experience with EMR and CRM systems is preferred.
  • Excellent interpersonal, listening, oral, and written communication skills.
  • High level of discretion and professionalism in handling confidential information.
  • Strong attention to detail and accuracy in correspondence and records management.
  • Highly organized with demonstrated time management skills.
  • Self-motivated and focused on continuous improvement.
  • Interest in the health industry is essential.

Nice To Haves

  • Prior experience in a medical setting is preferred.
  • Character references demonstrating ethical behavior.

Responsibilities

  • Maintain a professional, relaxing, and inviting environment for patients.
  • Ensure guests are greeted upon arrival and checked in for their appointments.
  • Ensure the front desk is effectively and efficiently staffed, organized, and operational.
  • Answer phones and make outbound calls to schedule patients, including follow-up calls and appointment reminders.
  • Perform data entry and update patient information.
  • Manage inbound and outbound mail.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Paid time off
  • Retirement plan
  • Vision insurance
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