Medical Front Office Coordinator -Park Ridge, IL

Hearusa • Park Ridge, IL

410d • $39,520 - $39,520

About The Position

The Medical Front Office Coordinator at HearUSA is responsible for ensuring a positive client experience in hearing healthcare. This role involves managing client appointments, maintaining accurate records, and providing excellent customer service to clients while supporting the overall operations of the hearing center.

Requirements

• High School Diploma or equivalent.
• Experience in customer service and office administration.
• Excellent oral and written communication skills.
• Ability to establish and maintain a professional rapport with clients and co-workers.
• Proficiency with computers including scheduling software and MS Office.
• Strong multi-tasking, organization, and time-management skills.

Responsibilities

• Maintain client charts and ensure information is up to date.
• Use current client care scheduling systems to enter client information, transactions, appointment tracking, and scheduling.
• Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service.
• Enter stock and custom orders, perform weekly inventory audits to ensure accuracy.
• Maintain detailed and accurate records of cash and bank deposits and perform all end-of-day processes and reports/settlements.
• Maintain a clean, inviting, and friendly environment.
• Maintain basic knowledge of hearing aid technology and perform basic cleaning/repair functions.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED
• Number of Employees: 10,001+ employees