Medical Front Desk Representative
About The Position
Medical Front Desk Representative, Full-time, Oxford, AL About AllerVie Health: At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between, we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways. We live every day on a mission and wake up excited to tackle new challenges and provide people with health solutions. About You: You’re passionate about providing exceptional care and believe that every patient deserves to be seen, heard, and supported. You show accountability in every detail—from preparing a room to ensuring each patient leaves with confidence and understanding. You lead with compassion and integrity, building trust through honesty and empathy. You find joy in brightening a patient’s day and know that a kind word can make a world of difference. As part of a team that values service and advocacy, you bring dedication and heart to everything you do. If you’re ready to grow in a place that values both your skill and your spirit, we’d love to meet you. Job Summary: AllerVie Health is seeking a friendly, organized, and service-oriented Medical Front Desk Representative to join our team. This vital role serves as the first point of contact for our patients and plays a key part in ensuring a seamless and welcoming experience at our clinic. We’re a growing organization committed to delivering exceptional allergy and immunology care—and we’re looking for team members who share our passion for making a difference in the lives of others. Location : 641 Snow St, Oxford, AL 36203 Shift Schedule: Monday to Wednesday 7:30am to 4:00pm ; Thursday 8:00am - 5:30pm Pay Range :Starting pay is $16 an hour, depending on experience.
Requirements
- High school diploma or GED required
- Excellent interpersonal and customer service skills with a friendly, professional demeanor
- Strong written and verbal communication abilities
- Highly organized with attention to detail and the ability to multitask in a fast-paced environment
- Comfortable using Microsoft Office tools (Word, Outlook, etc.) and electronic scheduling or EMR systems
Nice To Haves
- Prior experience in a healthcare or medical front office setting strongly preferred
Responsibilities
- Greet patients warmly and manage check-in/check-out processes with professionalism and accuracy
- Answer phone calls, respond to patient inquiries, and schedule or modify appointments as needed
- Collect co-pays and payments at the time of service; explain billing policies and assist with payment arrangements
- Maintain accurate patient records and support administrative tasks such as scanning, filing, and insurance verification
- Communicate effectively with clinical staff and providers to ensure coordinated, efficient care delivery
Benefits
- Medical, Dental, and Vision Insurance Plans
- Employer HSA contribution
- Employer-Paid Life Insurance
- Supplemental benefit offerings
- 401(k) Plan with employer match
- Generous PTO and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
